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enjoy FREE SHipping  on orders rm 180 and above (West Malaysia) & RM288 And above (East malaysia)

WOH-SANG-LOGAM-SDN-BHD-logo
TERMS & CONDITIONS

Welcome to the WSL Hardware Solutions online store operated by WOH SANG LOGAM SDN BHD.

 

By using this website or placing an order, you agree to these Terms & Conditions.

 

About Us : 

- WOH SANG LOGAM SDN BHD operates this website and provides hardware, tools, building materials, paint, plumbing products, electrical products and related products.

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Product Information : 

- We make reasonable efforts to ensure that product descriptions, specifications, images and prices are accurate.

- Customers should contact us if they require confirmation of a specific specification before purchasing.

- However :

  • Product colours may appear differently depending on the customer's screen.

  • Product packaging may change from time to time.

  • Manufacturers may change specifications without prior notice.

  • Product images may not always represent the latest packaging.

 

Prices : 

- All prices displayed on the website are in Malaysian Ringgit (RM) unless otherwise stated.

- Prices may change without prior notice.

- The price applicable to an order is generally the price displayed at the time the order is placed, subject to any obvious pricing errors.

 

Product Availability : 

- Product availability may change.

- If an ordered product becomes unavailable, we may contact the customer to discuss:

  • Replacement products

  • Alternative products

  • Order adjustment

  • Refund

 

Orders : 

- An order submitted through the website constitutes a request to purchase the selected products.

- If an order is cancelled after payment has been received, the applicable amount will be refunded.

- We reserve the right to cancel or decline an order where reasonably necessary, including situations involving:

  • Incorrect pricing

  • Stock discrepancies

  • Product availability issues

  • Suspected fraudulent activity

  • Technical errors

  • Delivery limitations

 

Payment : 

- Customers must provide accurate payment and billing information.

- Orders will normally only be processed after successful payment confirmation.

 

Delivery : 

- Delivery is subject to our Shipping Policy.

- Delivery times are estimates and may be affected by circumstances outside our reasonable control.

 

Returns & Refunds : 

- Returns and refunds are governed by our Return & Refund Policy.

 

Website Use : 

- Customers must not :

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access

  • Interfere with website operation

  • Introduce malicious software

  • Copy or misuse website content without permission

 

Intellectual Property :

- Unless otherwise stated, website content including text, graphics, logos, photographs and design elements belongs to or is used by WOH SANG LOGAM SDN BHD with appropriate rights.

- Unauthorised reproduction or commercial use is prohibited.

 

Third-Party Brands : 

- Product names, logos and trademarks displayed on this website belong to their respective owners.

- Their appearance on our website does not necessarily indicate ownership by WOH SANG LOGAM SDN BHD.

 

Limitation :

- We will take reasonable steps to maintain the availability and accuracy of the website, but we do not guarantee that the website will always be uninterrupted, error-free or free from technical issues.

 

Changes to These Terms : 

- We may update these Terms & Conditions from time to time.

- The latest version will be published on this website.

 

Governing Law : 

- These Terms & Conditions shall be governed by the laws of Malaysia.

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