TERMS & CONDITIONS
Welcome to the WSL Hardware Solutions online store operated by WOH SANG LOGAM SDN BHD.
By using this website or placing an order, you agree to these Terms & Conditions.
About Us :
- WOH SANG LOGAM SDN BHD operates this website and provides hardware, tools, building materials, paint, plumbing products, electrical products and related products.
Product Information :
- We make reasonable efforts to ensure that product descriptions, specifications, images and prices are accurate.
- Customers should contact us if they require confirmation of a specific specification before purchasing.
- However :
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Product colours may appear differently depending on the customer's screen.
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Product packaging may change from time to time.
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Manufacturers may change specifications without prior notice.
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Product images may not always represent the latest packaging.
Prices :
- All prices displayed on the website are in Malaysian Ringgit (RM) unless otherwise stated.
- Prices may change without prior notice.
- The price applicable to an order is generally the price displayed at the time the order is placed, subject to any obvious pricing errors.
Product Availability :
- Product availability may change.
- If an ordered product becomes unavailable, we may contact the customer to discuss:
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Replacement products
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Alternative products
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Order adjustment
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Refund
Orders :
- An order submitted through the website constitutes a request to purchase the selected products.
- If an order is cancelled after payment has been received, the applicable amount will be refunded.
- We reserve the right to cancel or decline an order where reasonably necessary, including situations involving:
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Incorrect pricing
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Stock discrepancies
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Product availability issues
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Suspected fraudulent activity
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Technical errors
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Delivery limitations
Payment :
- Customers must provide accurate payment and billing information.
- Orders will normally only be processed after successful payment confirmation.
Delivery :
- Delivery is subject to our Shipping Policy.
- Delivery times are estimates and may be affected by circumstances outside our reasonable control.
Returns & Refunds :
- Returns and refunds are governed by our Return & Refund Policy.
Website Use :
- Customers must not :
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Use the website for unlawful purposes
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Attempt to gain unauthorised access
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Interfere with website operation
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Introduce malicious software
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Copy or misuse website content without permission
Intellectual Property :
- Unless otherwise stated, website content including text, graphics, logos, photographs and design elements belongs to or is used by WOH SANG LOGAM SDN BHD with appropriate rights.
- Unauthorised reproduction or commercial use is prohibited.
Third-Party Brands :
- Product names, logos and trademarks displayed on this website belong to their respective owners.
- Their appearance on our website does not necessarily indicate ownership by WOH SANG LOGAM SDN BHD.
Limitation :
- We will take reasonable steps to maintain the availability and accuracy of the website, but we do not guarantee that the website will always be uninterrupted, error-free or free from technical issues.
Changes to These Terms :
- We may update these Terms & Conditions from time to time.
- The latest version will be published on this website.
Governing Law :
- These Terms & Conditions shall be governed by the laws of Malaysia.