WOH SANG LOGAM SDN BHD respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, store and disclose personal data when you use our website or purchase products from us.

 

This notice is intended to operate as our personal data protection notice under Malaysia's Personal Data Protection Act 2010 (Act 709). Perlindungan Data Peribadi (PDP)

 

Personal Data We May Collect : 

- Depending on how you interact with us, we may collect :

• Full name

• Billing address

• Delivery address

• Telephone number

• Email address

• Company information

• Order information

• Payment-related information

• Customer service communications

• Information submitted through enquiry or quotation forms

• Technical information relating to your use of our website

 

How We Use Your Personal Data : 

- We may use your personal data to :

• Process and fulfil orders

• Arrange delivery

• Process payments

• Respond to enquiries

• Provide customer support

• Process returns and refunds

• Prepare project and bulk-order quotations

• Maintain customer and transaction records

• Improve our website and services

• Prevent fraud and misuse

• Comply with applicable legal and regulatory requirements

 

Disclosure of Personal Data : 

- Where reasonably necessary, we may disclose relevant personal data to service providers such as :

• Delivery and courier companies

• Payment service providers

• Website and e-commerce service providers

• IT and technical service providers

• Professional advisers

• Government or regulatory authorities where required by law

- We will only disclose information where reasonably necessary for the relevant purpose or where required or permitted by applicable law.

 

Marketing Communications :

- We may send promotional information where permitted and where you have provided the appropriate consent or otherwise have a lawful basis to do so.

- You may contact us if you no longer wish to receive direct marketing communications.

- Malaysia's Personal Data Protection Commissioner states that promotional communications should have appropriate customer consent. Perlindungan Data Peribadi (PDP)

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Protection of Personal Data : 

- We take reasonable practical measures to protect personal data against unauthorised access, misuse, loss, alteration or disclosure.

- However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

Retention : 

- We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining business records and meeting legal or regulatory requirements.

 

Your Rights :

- Subject to applicable law, you may have rights to:

• Request access to personal data we hold about you

• Request correction of inaccurate personal data

• Withdraw consent where applicable

• Request that we stop using your data for direct marketing

• Raise questions or concerns about our handling of your personal data

- These are among the rights described by Malaysia's Personal Data Protection Commissioner. Perlindungan Data Peribadi (PDP)

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Cookies & Website Technologies :

- Our website and third-party services used on the website may use cookies or similar technologies to support website functionality, security, analytics and other services.

- You may be able to manage cookie preferences through your browser or applicable website settings.

 

Third-Party Services : 

- Our website may use third-party services such as payment providers, delivery services, analytics services and Wix website services.

- These providers may process information according to their own privacy policies and applicable laws.

 

Changes to This Privacy Policy :

- We may update this Privacy Policy when our business practices, website features or applicable legal requirements change.

- The updated version will be published on this page.